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Contact

New Orleans, LA

d.reeves.rn@email.com

(504) 555-0182

linkedin.com/in/
dominiquereavesrn

Licensure

Registered Nurse — LALicense #RN-284710 · Active 2027

CCRN CertifiedAACN · 2022

ACLS · PALS · BLSAHA · Current

Core Skills

Critical Care Nursing

Hemodynamic Monitoring

Ventilator Management

Sepsis Protocol

VAP / CAUTI Prevention

Charge Nurse Leadership

New Grad Preceptorship

Epic EHR

Bilingual — EN / ES

Education

Bachelor of Science in Nursing (BSN)

Loyola University New Orleans

2016 · Graduated with Honors

Dominique A. Reeves

RN · BSN · CCRN

ICU Charge Nurse · Level I Trauma Center · New Orleans, LA

Professional Summary

CCRN-certified ICU Registered Nurse with 9 years of progressive critical care experience in a Level I Trauma Center. Proven clinical leader with measurable patient safety outcomes — 38% reduction in VAP rates and 14 consecutive months of zero CAUTI events. Trusted charge nurse and preceptor to 11 nurses over 4 years. Bilingual English / Spanish.

Clinical Experience

ICU RN — Acting Charge Nurse (Nights)

June 2020 — Present

University Medical Center New Orleans · New Orleans, LA

Manage 3–4 complex critical care patients per shift in a 28-bed Level I Trauma ICU — cardiac, post-surgical, sepsis, and respiratory failure, 94% average occupancy
Championed VAP prevention bundle — standardized oral care, HOB compliance audits, sedation vacation documentation — reducing VAP rates 38% in 8 months
Co-developed CAUTI prevention protocol achieving zero catheter-associated UTI events for 14 consecutive months, recognized by hospital administration
Serve as acting charge nurse coordinating assignments and staffing for 12 RNs and 4 PCTs across high-census night shifts
Ranked top 10% in patient satisfaction (HCAHPS) across four consecutive review cycles — recurring commendations for communication and pain management
Precepted 11 new graduate and transfer nurses over 4 years — zero preceptee-related incidents during orientation periods

Medical-Surgical Registered Nurse

August 2016 — May 2020

Tulane Medical Center · New Orleans, LA

Managed 5–6 post-operative and medically complex patients per shift on a 36-bed Med-Surg unit with consistent medication administration compliance
Identified early deterioration in two rapid response situations resulting in timely ICU transfers and no adverse outcomes
Served as bilingual patient advocate for Spanish-speaking patients, improving discharge comprehension and reducing same-week readmission rates
Completed ACLS and PALS recertification ahead of schedule; cross-trained in cardiac step-down, establishing clinical foundation for ICU transition

Dominique_Reeves_CoverLetter.pdfSample

Dominique A. Reeves

RN · BSN · CCRN · ICU Charge Nurse

New Orleans, LA d.reeves.rn@email.com (504) 555-0182

May 12, 2026

Nurse Recruiter / Hiring Manager
Ochsner Medical Center
New Orleans, LA

Re: ICU Charge Nurse — Position #OCH-2026-CN-114

Nine years at the bedside — five of them in a Level I Trauma ICU — have given me one clear conviction: the best charge nurses do not just manage a shift, they protect a culture. The culture of catching things early. Of speaking up. Of holding each other to a standard that patients never see but always feel. That is what I bring to the ICU Charge Nurse role at Ochsner Medical Center, and it is why I am writing.

At University Medical Center New Orleans, I have spent five years managing some of the most complex cases our region produces — post-surgical, cardiac, sepsis, multi-system failure — while simultaneously functioning as the clinical anchor for a night team of 12 nurses. When our VAP rates drew attention two years ago, I did not wait to be assigned to a task force. I built one. We standardized oral care, tightened HOB elevation documentation, and embedded daily sedation vacations into shift handoff. Eight months later our rates had dropped 38%. That same year, a CAUTI prevention protocol I co-developed drove the unit to 14 consecutive months without a single catheter-associated infection. These outcomes did not happen because the team was told to do better. They happened because someone built the system and held the line every shift.

Ochsner's reputation for clinical excellence and its investment in nursing leadership development are exactly what I am looking for in my next step. I am ready to bring the same standard I have built at UMC into a charge role with greater formal scope — and to contribute to the kind of unit culture that makes nurses want to stay and patients want to return.

I would welcome the opportunity to speak with you directly about what I have built and what I am ready to build next. Thank you for your time and consideration.

Respectfully,

Dominique A. Reeves, RN, BSN, CCRN

Dominique_Reeves_InterviewGuide.pdfSample

Interview Preparation Guide

Dominique A. Reeves, RN BSN CCRN · ICU Charge Nurse · Ochsner Medical Center

This guide was built specifically for your interview at Ochsner Medical Center. Every question was selected based on the ICU Charge Nurse job description and your clinical background at UMC New Orleans. Read the suggested answers the night before — then deliver them in your own voice.

Leadership & Charge Nurse

What does effective charge nurse leadership look like to you, and how do you model it on the floor?

Why They Ask This

They are assessing whether your leadership philosophy matches their unit culture and whether you lead by presence or by title. ICU charge nurses set the tone — they want to know you understand that.

Suggested Answer

For me it comes down to visibility and consistency. I do not sit at the charge desk and delegate — I am in the rooms. I know which nurses are struggling before they ask for help, and I know which patients are trending the wrong direction before the monitor alarms. Trust is built in the small moments: when you back them up in front of a physician, when you cover a break without being asked, when you give feedback that is honest but never personal. Leadership on a night shift ICU is mostly about keeping people steady when everything is not. That is what I focus on.

Tell me about a quality improvement initiative you led or contributed to. What was the outcome?

Why They Ask This

Ochsner places heavy emphasis on evidence-based practice and nurse-driven QI. They want to see that you engage with outcomes data, not just patient care tasks.

Suggested Answer

When VAP rates on our unit started climbing, I pulled the data myself and brought a proposal to the unit manager. We built a standardized bundle, trained every nurse in a two-week rollout, and I personally audited compliance during my charge shifts for the first two months. By month eight our VAP rate had dropped 38%. The following year I co-developed our CAUTI prevention protocol and we went 14 consecutive months without a single event. Sustainable outcomes require someone to own the follow-through, not just the idea. I am always willing to be that person.

Clinical Judgment

Walk me through how you would manage two simultaneously deteriorating ICU patients when you are short-staffed.

Why They Ask This

This tests prioritization, communication under pressure, and whether you know when to escalate versus manage independently.

Suggested Answer

I triage by acuity and trajectory — which patient is unstable right now versus trending unstable. I delegate the more stable one to the strongest available nurse with clear parameters. I stay with the actively deteriorating patient, activate rapid response if indicated, and call the attending without hesitation. I am simultaneously communicating upward about the resource gap. The worst outcome is trying to manage both alone without telling anyone. Acknowledge the gap early and loudly — that is how you protect both patients.

How do you approach communication with a physician when you believe an order is not in the patient's best interest?

Why They Ask This

Nurse-physician communication is a known patient safety factor. They want clinical confidence paired with professionalism.

Suggested Answer

I use SBAR — it forces me to be organized before I pick up the phone, which makes the physician more likely to hear me. I lead with what I am observing clinically, not what I think they did wrong. If they disagree and I still believe the patient is at risk, I escalate and document. I have had to do that. The patient comes first. But the goal is always a collaborative voice — because the relationship with the care team also protects patients long-term.

5 Questions to Ask the Interviewer

What does onboarding look like for an experienced charge nurse — and how long before I would take independent charge shifts?
How does Ochsner support nurse-driven quality improvement at the unit level in practice?
What are the one or two challenges on this unit right now that the incoming charge nurse needs to engage with quickly?
How is the night-to-day charge nurse relationship structured — and where has continuity been a challenge?
What does the CNL or NM development track look like for charge nurses over the next three to five years?

Day-Of Reminders

Ochsner holds Magnet designation — speak to shared governance and evidence-based practice as lived experience, not just concepts.
Always close the loop on behavioral questions: what you did, what happened, and what you changed as a result.
Your bilingual capability is a genuine differentiator in New Orleans — mention it when patient communication and equity come up.
Send a specific thank-you within 24 hours referencing one clinical detail from the conversation. Specific notes are remembered. Generic ones are not.

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Before & After

This Is What the Difference
Actually Looks Like

Same person. Same experience. Completely different result. The left is what most people submit. The right is what gets the callback.

❌ Before What most people submit

Mike Johnson

HVAC Technician | mike.johnson@email.com | 702-555-0100

Objective

To obtain a position in the HVAC field where I can use my skills and experience to contribute to the company.

Experience

HVAC Foreman — ABC Mechanical

2015 – Present

Responsible for managing HVAC crew
Installed and maintained HVAC systems
Supervised workers on job sites
Worked with various types of equipment

Skills

HVAC, Leadership, Teamwork, Problem Solving, Communication

Why this gets ignored:

✗ Generic objective — no employer cares
✗ Duties listed — zero results or numbers
✗ No system types named (VAV, RTU, chiller)
✗ No certifications listed
✗ ATS will filter this before a human sees it

✓ After What gets the callback

Mike Johnson

Commercial HVAC Foreman | EPA 608 Universal | OSHA 30

Las Vegas, NV · mike.johnson@email.com · 702-555-0100

Professional Summary

Commercial HVAC foreman with 9 years leading crews on projects up to $2.8M. Specialist in VAV systems, RTUs, and chilled water installations. EPA 608 Universal certified. OSHA 30 trained. Zero lost-time incidents across full field career.

Experience

Commercial HVAC Foreman — ABC Mechanical

January 2015 – Present · Las Vegas, NV

·Led 8-person crew on commercial HVAC installs ranging from $400K–$2.8M — delivered 3 consecutive projects ahead of schedule
·Installed and commissioned VAV systems, RTUs, and chilled water systems across 14 Class A commercial properties
·Maintained zero lost-time incidents over 9-year field tenure — OSHA 30 certified throughout

Certifications

EPA 608 Universal · OSHA 30 · NV Journeyman License #NV-28841 · NATE Certified

Why this gets the callback:

✓ Systems named — ATS keywords matched
✓ Dollar volume shows project scale
✓ Results quantified — not just duties
✓ Certifications front and center
✓ Safety record stated explicitly

❌ Before What most nurses submit

Sarah Williams, RN

sarah.williams@email.com | (504) 555-0142

Summary

Dedicated registered nurse with experience in ICU settings. Strong communication skills and patient advocate. Looking for new opportunity.

Experience

ICU Nurse — University Medical Center

2018 – Present

Provided patient care in ICU
Administered medications
Worked with interdisciplinary team

Why this gets ignored:

✗ "Dedicated" — meaningless filler word
✗ No unit size, acuity level, or patient ratio
✗ No certifications (CCRN, BLS, ACLS)
✗ No measurable outcomes or metrics

✓ After What gets the callback

Sarah Williams, RN, BSN

ICU Registered Nurse | CCRN | BLS · ACLS · PALS

New Orleans, LA · sarah.williams@email.com

Professional Summary

CCRN-certified ICU nurse with 6 years in Level I Trauma centers. Manages 2–3 high-acuity patients per shift in 28-bed cardiac and surgical ICU. Reduced unit VAP rates 38% through protocol implementation. Precepted 11 new graduate nurses with zero safety incidents.

Experience

ICU Registered Nurse — University Medical Center

June 2018 – Present · New Orleans, LA

·Manages 2–3 complex critical care patients per shift in 28-bed Level I Trauma ICU at 94% average occupancy
·Co-developed VAP prevention protocol reducing unit rates 38% over 8 months — recognized by hospital administration
·Precepted 11 new graduate nurses over 4 years — zero preceptee-related safety incidents

Certifications

CCRN · BLS · ACLS · PALS · RN License — Louisiana #RN-284710

Why this gets the callback:

✓ Unit size and acuity level stated clearly
✓ 38% VAP reduction — specific measurable outcome
✓ All certifications in title line — ATS matched
✓ License number included — instant verification

❌ Before What most drivers submit

Jerome Washington

jerome.w@email.com | (404) 555-0217 | Atlanta, GA

Objective

Experienced truck driver looking for full time driving position with good company. Clean driving record.

Experience

Truck Driver — Southeastern Freight

2020 – Present

Drove trucks on various routes
Delivered freight on time
Maintained logs and paperwork

Why this gets ignored:

✗ No CDL class or endorsements listed
✗ No miles driven or safety record stated
✗ No trailer types named
✗ "Clean driving record" — not specific enough

✓ After What gets the callback

Jerome Washington

Class A CDL | HazMat · Tanker · TWIC | 780,000+ Accident-Free Miles

Atlanta, GA · jerome.w@email.com · (404) 555-0217

Driver Profile

Class A CDL driver with 11 years OTR experience. 780,000+ accident-free miles. HazMat, Tanker, and TWIC endorsed. Zero violations in 6 years. Experienced with 53-ft dry van, flatbed, and reefer. Available for OTR, regional, or dedicated routes.

Experience

OTR Driver, Class A — Southeastern Freight Lines

January 2020 – Present · Atlanta, GA

·Operates 53-ft dry van on 48-state OTR routes — averages 11,000 miles per month
·Zero at-fault accidents and zero DOT violations over 4 years and 520,000+ miles
·98.4% on-time delivery rate over 3-year performance period

Licenses & Endorsements

Class A CDL — GA #441829 · HazMat (H) · Tanker (N) · TWIC — Active · DOT Medical — Current

Why this gets the callback:

✓ CDL class + all endorsements in title line
✓ 780,000 miles — specific, credible, memorable
✓ Zero violations stated with timeframe
✓ Trailer types named — recruiter filter matched

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